Please allow up to 7-21 working days lead time for your product to be completed but note that your order may be ready before the allocated lead
time so kindly have the balance ready when completed.

TERMS AND CONDITIONS
1. Goods remain in the Property of Koopfurn until PAID IN FULL
2. Refunds – are exercised at the discretion of the company and the situation
3. Woods/Leather are natural products and can be subject to variation in colour
4, The Lead Time specified takes effect from receipt of all fabrics and leather
5. Payment Terms: 50% Deposit on placing of Order – Balance PRIOR to delivery
6. If payment NOT made by due date – all discounts are disallowed
7. Debt recovery costs on outstanding amount will be borne by the client
8. Terms and conditions apply to exchanges
9. NO exchanges on any Custom made items
10. Prices are valid for 7 days from date of this quotation
11. Koopfurn is not liable or responsible caused by 3rd Party collections or deliveries
12. Client is liable for transport costs for all Collections & Deliveries
13. Koopfurn is not responsible for access difficulties should product be unable to get into a home
14. An additional Levy will be charge for hoisting of any item
15. Any defective product carrying warrantees and guarantees, must be returned to us and collected from any of
Koopfurn premises at the clients own cost.
16. Any Export wrapping or crating required is an additional charge
17. Payment on an Order or Quotation constitutes acceptance of the items on the order/quote as well as the
contract including t ‘c&c’s, even if no signature is present.
18. Koopfurn staff are not permitted to do any electrical work or handle any AV electrical equipment.
Plug point access and any electrical work is the responsibility of the client.
19. Prices are subject to change, as are any legitimate errors on behalf of salesman or employee of the company
or their associates. E & OE
20. All goods remain the property of Koopfurn who reserves the right, should the purchase price not be paid in FULL,
Koopfurn can repossess the goods at any time. The repossession does not alleviate the purchaser from his obligation under this
agreement. The seller may at any time after delivery exercise their right to repossess the goods should payment from purchaser default,
after delivery.
21. The Driver who makes the delivery is instructed not to effect delivery unless payment has been made IN FULL prior to Delivery or Off
Loading
22. The purchaser shall not be entitled to cancel a contract due to a delay of the estimated delivery date, without a written demand to
seller to effect delivery. The above-mentioned demand must be given to the seller
14 (fourteen) days from date of receipt of letter by him to make such delivery.
23. The seller will be entitled to charge storage at a rate of 5% of the selling price (per month) if the purchaser does not comply with the
delivery period as stated above.
A maximum 3 months grace period is given to clients
24. A 20% handling charge of total purchase price will be charged on all cancelled orders.
25. Our failure to not meet the approximate delivery dates will not be grounds for order cancellation as we have external fa tors such as l;
oadhsedding happening.
26. It is the Purchasers responsibility to ensure there is a responsible person at the delivery address
to inspect the goods and to sign that the products have been received in perfect condition.
27. Client must notify us telephonically immediately if a product has been delivered incomplete or damaged
28. No personal information is disclosed to any third parties except where the services of a private
delivery company is being utilised
29. For a defective (part of a) product and those delivered in connection with services, all costs related to the
transport of the product from the place of delivery or from customer’s (or end-user’s) site to the Company’ workshop shall be at the
customer’s account